Welcome to Crown Travel Luxury, a luxury travel agency that provides customized travel services to our clients. By using our services, you agree to comply with the following terms and conditions:
- Booking and Payment You can book our services by contacting us through our website, phone, or email. We require a non-refundable deposit to confirm your reservation, and the balance is due before your travel arrangements are made. We accept payment by credit card, wire transfer, or other payment methods that we may specify.
- Travel Documents and Insurance You are responsible for obtaining and carrying all necessary travel documents, such as passports, visas, and health certificates. We recommend that you purchase travel insurance to protect yourself against unforeseen events that may affect your travel plans.
- Cancellations and Refunds If you need to cancel your reservation, you must notify us in writing. Depending on the circumstances, you may be entitled to a partial or full refund of your deposit and payment. However, we may retain certain fees and expenses related to your travel arrangements, such as cancellation fees imposed by airlines, hotels, and tour operators.
- Changes and Revisions We will make every effort to accommodate changes or revisions to your travel arrangements. However, we cannot guarantee that all changes can be made or that they will not result in additional fees or expenses.
- Liability and Disclaimers We act as a travel intermediary and do not own or operate any of the travel products or services that we offer. Therefore, we cannot be held liable for any injury, damage, loss, or delay that may occur during your travel arrangements. We also disclaim any responsibility for errors, omissions, or inaccuracies in the information that we provide.
- Governing Law and Dispute Resolution These terms and conditions are governed by the laws of the State of California, USA. Any disputes arising from or related to these terms and conditions shall be resolved through arbitration in accordance with the rules of the American Arbitration Association.
- Modification and Termination We reserve the right to modify or terminate these terms and conditions at any time, without prior notice. Your continued use of our services after such modifications will constitute your acceptance of the new terms and conditions.
If you have any questions or concerns about our terms and conditions, please contact us at info@crowntravelluxury.com.